I want to make this report back to you. I used to be shocked which i was not able to produce a report by mobile phone. Sallianne Dale
I spoke with Wanda this early morning about further baggage plus the nerostimulator implanted in my again. She was really helpful, I am happy which i named and acquired the correct details.
Ref: Ticket figures 0012320492735/2736. We needed to cancel our flight to Puerto Vallarta from Orlando on Sunday, February 7th on account of ailment. I understand we can easily use our tickets inside the calendar year from day of acquire.
i bought a ticket #TMRYPL on jan one 2016 departing bflo ny to melbourne, fla, I had been unable to make use of the ticket and had dr. Observe to confirm when getting in contact with just one of your agents I used to be advised though the credit is fo r130.
I tried calling AA for restitution and acquired a “form letter†apologizing for my expertise.
Exceptionally disappointed re deficiency of acknowledgment of any irritation I encountered. Looks like a straightforward courtesy.
my flight 5151 outside of savannah to charlotte 405pm was delayed for four one/2 hours using a flat tire no tire in the savannah airport to fix it so we had to wait for the following fight from charlotte to convey the tire to us and afterwards we had to wait again for an additional flight to convey the Device to fix the tire . we were instructed to generate our on reservation For brand new tickets and nonetheless after we termed in there was no information and facts of a delay my stress amount is confused, laura a AA employee attempted to help and received very frustration because she experienced a tough time environment me and my household jointly I had been told to possess a seat and she would try afterwards immediately after helping other client at that time I felt like I did not make any difference after feeling which i wasn't critical I request two meal ticket so we could eat since if flight wasn't delayed I might have be household for dinner at 7pm in Cleveland ohio I haven't taken find this this airline right before please make it appropriate and swap 2 spherical excursion ticket
So bottom line…..Except you return to me with some sort of thought, you’ll under no circumstances see me yet again.
I are seeking to make connection with the airline for more than an hour or so with no results. what are my choices?
I am a faithful consumer and even with my several years of loyalty if I was 5 minutes late there might be no lee way for me to board a aircraft.
Irrespective of what transpired on this celebration, we hope you might continue to pick out American Airlines on your vacation requirements. We'll work hard to ensure that you receive the service you anticipate and are worthy of.
I just got off the cellphone with Connie Sanders in the DFW Workplace. I questioned for her name for the reason that she was so form and helpful to us. I have rarely encountered another person so helpful and caring. If all of your Reps could be like her you would have a wonderful airline.
I are already an AA purchaser for more than twenty five many years. Your service is becoming disappointing to mention the the very least. It's in all areas of service from check in to , tavel to baggage managing.
I was distressed with the occasion — I had drugs in that baggage, and was most anxious about getting it sent.